Coronavirus (COVID-19) Outbreak and Travel Insurance—Important Information and FAQ’s for Travelers
[vc_row][vc_column][vc_column_text]Last updated March 9, 2020
We are closely monitoring the Novel Coronavirus (officially named COVID-19, occasionally referred to as “Wuhan Coronavirus” and 2019-nCov) and its impact on our travelers. This notice is intended to help you better understand your travel insurance plan coverages or potential purchases.
If you are thinking about canceling your trip because you are concerned to travel, please read your Description of Coverage/Policy confirmation documents. In order to provide coverage for Trip Cancellation, one of the listed covered events must apply. Please note, most of our plans will not cover fear of travel.
The virus information is being updated frequently. For the latest information, visit the CDC or World Health Organization websites.[/vc_column_text][vc_column_text]
Position Statement – Coronavirus Outbreak
The Coronavirus outbreak is considered a foreseeable event under any plans purchased on or after January 29, 2020. That means you could be covered if you are diagnosed with Coronavirus, but foreseeable events such as becoming quarantined due to the Coronavirus will not be covered. Please note, our plans will not cover fear of travel. Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.
https://www.generalitravelinsurance.com/partner/vrbo-coronavirus
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Coronavirus Frequently Asked Questions
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][vc_single_image image=”54391″ alignment=”center”][/vc_column][vc_column width=”2/3″][vc_toggle title=”What if I get a fever and am not allowed to board my flight. Can travel insurance help?” custom_font_container=”tag:h4|text_align:left|color:%23d23836″ custom_use_theme_fonts=”yes” use_custom_heading=”true”]
For those plans that include Trip Interruption coverage, travel insurance can help if you get sick on your trip and can’t travel.
For your safety and for the safety of others, if you believe you may have contracted the virus, call our 24/7 Emergency Assistance team who will coordinate local treatment on your behalf. Do what you can to remain isolated and our assistance team will make sure you reach the dedicated local health facility best equipped to treat the virus—in accordance with the respective national response plan.
Once you arrive at the proper facility, have the treating physician sign our dedicated physician statement advising that you weren’t able to travel. This statement should be included with your documents when submitting your claim.
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For those plans that include Trip Interruption coverage, travel insurance can help if you get sick on your trip.
All of our travel insurance plans include 24/7 emergency assistance to help travelers arrange medical treatment—For your safety and for the safety of others, if you believe you may have contracted the virus, call our 24/7 Emergency Assistance team who will coordinate local treatment on your behalf.
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For those plans that include Trip Interruption coverage, being quarantined is a listed covered reason for interrupting your trip. Coverage is provided for forfeited prepaid expenses, as well as costs to either return home or rejoin your trip as scheduled, once released.
For plans that offer coverage for Quarantines, please note that the Coronavirus outbreak event could be considered foreseeable and coverage for Quarantines may not be available under any plans purchased on or after January 29, 2020. Coverage can be provided if you, your traveling companion or family member contract COVID-19.
For your safety and for the safety of others, if you believe you may have contracted the virus, call our 24/7 Emergency Assistance team who will coordinate local treatment on their behalf.
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Plans typically include coverage for flight cancellations due to adverse weather or mechanical breakdown, but travel insurance does not offer coverage for itinerary changes because of widespread outbreaks like the Coronavirus Outbreak.
Coronavirus is a Public Health Emergency of International Concern and many airlines and other travel suppliers are cancelling service, refunding trips and waiving change fees for travel for the next few months.
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